How do I update my password?

Learn step-by-step how to update your password, complete with screenshots and helpful links.

We've made updating your password a seamless process, tailored to your needs. Depending on your situation, you have two user-friendly options:

Do you know your current password?

No, I have forgotten my password


Yes, I know my current password


Here's what to do if you have forgotten your password and need to set a new one

Here's an interactive tutorial on setting up a new password

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **


1. If you've forgotten your password, start by opening and clicking on "Forgot Password?"    

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2. In the box that appears, please enter your email address.

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3. Once you've entered your email, click on the button labeled, "Send Password Reset Email."

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4. In your email inbox, locate the email from Chaikin Analytics titled "Reset Password" and open it.    

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5. Once you've opened the email, find the line that reads, "To create a new password, please click here," and click on the provided link.    

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6. Next, you'll land on a page to set up your new password. Simply type your chosen password into the designated box labeled "New Password".     

Remember, it needs to be at least 6 characters long and include both a number and a special character.    

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7. Confirm your password by typing it into the box below, ensuring it matches exactly with the one you entered above.    

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8. To proceed to the next page, simply click on Set Password.

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9. Upon clicking "Set Password," you'll be directed to our website's landing page. Look for the blue "Log In" button located at the top right corner of the screen, then click on it to proceed.

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10. Please enter your username, which is the email you used to purchase your subscription.    

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11. Now, enter the password you've just created.

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12. Once you've entered your email and password, simply click on "Log In" to proceed. This should log you in to our website.    

Congrats! You've set your new password.

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If you already know your password, but would like to change it, follow these instructions 

If you have already logged in, you can change your password by following the steps below.    
If you have forgotten how to log in, you can click here for more information on that.

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **


1. If you're already logged in, begin by clicking on the "My Account" button.   

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From the dropdown menu, select the "Manage Membership" option

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3. To proceed, click on "Edit Password" on this page. This will bring up a dropdown box where you can enter your new password.

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4. Scroll down and input your current password into the designated box labeled "Current Password."

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5. In the "New Password" box, type your desired password.    

Remember, it should be at least 6 characters long and include both a number and a special character.   

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In the "Re-enter Password" field, retype your new password to ensure both passwords match accurately.

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7. Once you've entered all the information correctly, simply click the "Submit" button.   

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8. If the password change is successful, you'll receive a green confirmation box at the top of the screen stating "Password Reset Success."   

Congratulations, you have changed your password.

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